How do I update my name or email address?

Quick Answer:

If your name or email address has changed, we can help update your account so you can continue accessing reports and the Seek Now portal.
 

How to Request an Update:

To update your name or email address, contact our Customer Success team:

Email: [e-mail]

Please include:

Your current name and/or email address The updated name and/or email address Any associated claim or report (if applicable)

Important Notes:

In some cases, email addresses cannot be updated on an existing profile If this applies, our team will create a new account/profile for you You may need to be re-granted access to reports or claims under the new profile