How do I remove or deactivate an account?

Quick Answer:

If an adjuster, user, or team member no longer needs access to SeekNow, you can request to have their account deactivated or removed.

How to Request Account Deactivation:

To remove or deactivate an account, please contact our Customer Success team:

Email: [e-mail]

Provide the following information:

Name of the user/account Email address associated with the account Reason for removal (if applicable).
 

Important Notes

Account deactivation requests are handled exclusively by our Customer Success team Once an account is removed, access to reports, jobs, and the portal will no longer be available If the user may need access again in the future, let the team know — a new profile may need to be created

Need Something Else?

Looking to update account details instead? See: How do I update my name or email address?