How do I cancel an inspection request?

Quick Answer

To cancel an inspection, you will need to contact Scheduling or the assigned inspector depending on timing.

What to Do

• Prior to the inspection day:  

→ Call Scheduling at 866-801-1258  

→ OR email [e-mail]  

• If canceling the night before or day of:  

→ Contact the assigned inspector directly  

→ OR call Scheduling  

• If you need to reschedule instead:  

→ Follow the ladder assist rescheduling process in the portal (if applicable)  

Additional Notes

Only ladder assists can be rescheduled directly in the portal. All other services must go through Scheduling.  

Trip charges may apply depending on timing.