How do I reschedule a Ladder Assist or Inspection?

Quick Answer

You can reschedule a ladder assist directly in the SeekNow portal by selecting a new date and time.

What to Do

• Log into the SeekNow portal  

• Click on “My Services”  

• Navigate to the “Canceled” tab  

→ Locate the ladder assist you need to reschedule  

• Click the “Reschedule” button  

→ This will open available dates and times  

• Select a reschedule reason, then choose a new date and time  

• Click “Reschedule” to confirm  

Additional Notes

Once rescheduled, the ladder assist will appear under the “Scheduled” tab until it is completed.